Frequently asked questions

Yes. Every new account must digitally sign our HIPAA Acknowledgment and Privacy Consent form during registration. Your signature, name, and timestamp are stored securely for compliance and shown to you again any time from your profile.

Messages are encrypted before they are stored and can only be read by participants in the conversation — you, and the provider or staff member you are messaging.

Courses use a drip schedule: modules unlock automatically on a weekly cadence starting from your enrollment date, so you can pace your learning without being overwhelmed on day one.

Once every module is complete, a Certificate of Completion is generated automatically, and you get one year of included messaging support with Dominik.

Yes, select courses support installment checkout in addition to one-time payment, and promo codes can be applied at checkout.

Yes. Telehealth sessions are booked the same way as in-person sessions and include a secure video link sent ahead of your appointment.